FAQs
Have my rates increased this year?
To ensure the City’s financial stability and provision of essential services, imposed rates align with the costs of services and infrastructure investments. The City monitors economic, demographic, and other factors to adjust rates proactively. By setting appropriate rates, the City can deliver quality services and secure its financial future, fostering a thriving and sustainable community.
The City operates much like any other business, with the goal of being financially sustainable. While we do not seek to make a profit, we aim to service our community efficiently, which comes with associated costs. These costs are passed on to ratepayers through rates, fees, and charges for services such as waste collection and hall hire etc. As these costs rise, it becomes necessary to adjust rates accordingly.
If the City did not undertake large-scale projects or provide essential facilities and infrastructure, the costs for ratepayers would indeed be lower. However, our community has expressed a clear desire for a vibrant environment with modern amenities. These enhancements come with a cost, but they also significantly contribute to the quality of life and the appeal of our area.
The City is a growing community. New residents expect high-quality services and well-maintained surroundings to ensure their property values remain stable or increase. Long-term residents, likewise, look forward to continuous improvements in their neighborhoods, protecting their investments and enhancing their living experience.
By delivering quality services and facilities, and maintaining our community and municipal infrastructure, we ensure that our district remains a desirable place to live. We are committed to balancing these enhancements with prudent financial management to ensure we meet the needs of all our residents.
How can I pay my rates?
Payments-in-full need to be made by the due date of 6 September 2024.
Ratepayers may instead choose to pay their rates over two or four instalments.
For more information on paying your rates, please visit armadale.wa.gov.au/rate-payments-and-options
Can I appeal my property's valuation?
If you feel that the valuation applied to your property is incorrect, you can lodge an objection with Landgate’s Valuer General’s Office, within 60 days of the issue of your rates notice.
For more information, please contact the Valuer General’s Office on (08) 9273 7373.
What is the Emergency Services Levy?
All property owners in Western Australia contribute to fire and emergency services through the Emergency Services Levy (ESL).
Local Governments collect the levy on behalf of the Department of Fire and Emergency Services (DFES). All funds collected are forwarded directly to DFES, who then redistribute the money to emergency services throughout the State.
For further information on the Emergency Services Levy please contact DFES on 1300 136 099 or visit their website: www.dfes.wa.gov.
Landgate has further information on the valuations for rating and taxing on their website: www.landgate.wa.gov.au
How can I register for eRates?
We offer the convenience of eRates, which allows you to receive your annual and instalment rate notices by email.
You can register online to opt in for this service via armadale.wa.gov.au/erates